Privacy & Call Recording Notice

What we collect

• Account information — your name and email, used to sign you in and contact you.
• Call data— for calls handled by your AI agent(s): audio recordings, transcripts, the caller's phone number, time, duration, and outcome.
• Usage & billing — call and minute counts, the tools connected to your account, and your charges.

Call recording

Calls handled by your AI agents may be recorded and transcribed so we can operate, improve, and support the service. Recordings and transcripts are visible to you (the account holder) and the Kasper team that manages your account.

How we use it

To run your agents, show you usage and billing, surface call transcripts and recordings, and provide support. We do not sell your data.

Access & security

Your data is isolated to your account at the database level — other clients cannot access it. Recordings are stored in private storage and served only through short-lived, authenticated links. Access is limited to you and authorized Kasper staff.

Retention

We retain your data for as long as your account is active. You can request export or deletion of your data at any time by contacting us.

Contact

Questions or requests about your data? Email [email protected] or your Kasper account manager.